Technical support

We offer technical support service to our clients, taking care of any trouble with our equipment or services.

Beside technical support, that could be online or in-person, we have the service of installation and the launching of our equipment, as well as the management of the consumer goods and spare parts of our machines.

Technical support types

Online

We have a control center with support 24/7 that deals with any trouble, breakdown and technical doubts of our clients workers as well as their clients’.

In-person

We offer our clients the possibility of using our staff to handle maintenance. It could be corrective or preventive.  We can take care of our equipment or  any additional equipment.

Installation

We have the service of wiring, installing and launching our equipment using our team of distributors and authorized installers, as well as our specialised staff.

Consumer goods and spare parts

We offer you the supply of all the spare parts or consumer goods you may need. We guarantee the availability of having spare parts 10 years from the production start of the equipment. Also, we guarantee the availability on the market of generic consumer goods.

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